Qurius AI

Documentation

Everything you need to get your assistant live: add your knowledge, paste one snippet, and see what your customers are asking.

Getting started

Most teams are live in a few minutes. After you sign up, your dashboard walks you through the same three steps.

  1. 1. Add your knowledge

    Write a few FAQs, start from an industry template or import your website. On paid plans you can also upload documents.

  2. 2. Ask it a question

    Open "Test it live" in your dashboard and try the questions your customers ask most.

  3. 3. Add it to your website

    Copy your snippet from "Install on your website" and paste it into your site. That's it.

Install the widget

Paste the snippet just before the closing </body> tag on every page where you want the assistant, or into your site builder's footer code setting. Your dashboard gives you a copy with your ID and key already filled in, plus steps for your platform. It takes about 2 minutes.

qurius.app/admin
Example of installing the widget: copying the snippet from the dashboard, pasting it into a website builder's footer code, the chat button appearing on the published site, then the dashboard confirming it's installed.
HTML
<script
  src="https://qurius.app/widget-iframe-embed.js"
  data-id="YOUR_COMPANY_ID"
  data-key="YOUR_WIDGET_KEY"
  data-plan="starter"
  data-theme="auto"
  data-primary-color="#3B82F6"
></script>
AttributeDescription
data-idrequiredYour company ID. Filled in for you in the dashboard.
data-keyrequiredYour widget key. It's visible in your page source, which is expected. Set allowed domains in widget settings to control where it works.
data-planYour current plan (free, starter, growth or pro).
data-themeauto, light or dark. Defaults to auto, which matches your site's light or dark look and follows its theme switch.
data-primary-colorAccent color as a hex value, e.g. #3B82F6.

Works anywhere you can add a script tag: plain HTML, React, Next.js, Vue, WordPress, Webflow, Wix, Squarespace, Shopify, Framer and most site builders. In single-page apps, add it once to your root HTML file rather than to individual components.

Add your knowledge

The assistant answers from the content you give it. Add knowledge from the Knowledge tab in your dashboard.

FAQs

All plans
Write question-and-answer pairs, or start from a template for E-commerce, Healthcare, Education, Legal and 7 other industries.

Documents

Starter+
Upload PDF, Word (.docx, .doc), text or Markdown files (up to 5 at a time, 10MB each) and turn them into answers automatically.

Website crawling

All plans
Point Qurius at your site or help center and it reads the pages for you. Free crawls up to 10 pages once a month, Starter 50 pages three times a month, Growth 100 pages and Pro 1,000. On Growth and Pro your site is also re-crawled automatically (monthly on Growth, twice a month on Pro).

Notion sync

Growth+
Connect your Notion workspace so answers stay in sync with your internal docs.

Tips for better answers

  • Write questions the way customers ask them, not the way your team talks internally.
  • Keep answers short (two or three sentences) and say what to do next.
  • Cover pricing, setup, billing and cancellation first. They come up the most.
  • Check knowledge gaps weekly and turn the top unanswered questions into FAQs.

Customize

Open Widget settings from the Overview tab of your dashboard to make the assistant look and behave like part of your product.

Brand color

Starter+
Pick a preset or any custom color. Buttons, links and highlights update to match.

Demo booking

Starter+
Add your Calendly, Cal.com or other scheduling link and a "Book a demo" button appears when visitors ask about demos.

Reply time

All plans
Tell visitors how fast you usually reply to "Talk to a person" requests. It's shown in the chat and in their confirmation email.

Allowed domains

All plans
Choose which websites can show your widget so nobody else can use your messages. Subdomains are included automatically.

Light or dark

The widget matches your site's light or dark look automatically. Set data-theme to light or dark to fix it to one. Visitors can also switch theme and language (10 languages) from inside the chat. The assistant answers in the language the visitor writes in.

Qurius branding

Pro
A small "Powered by Qurius AI" link appears in the widget on every plan except Pro, where it's removed.

Leads & human handoff

When the assistant can't help, or a visitor is ready to buy, the conversation comes to you.

Talk to a person

All plans
Every chat has a "Talk to a person" option. The visitor leaves their details and you get an email right away with their question, and they get a confirmation with your usual reply time. If nobody marks it as contacted within a few hours, we send you a reminder.

Lead capture

Growth+
The assistant asks interested visitors for their contact details at the right moment. Leads appear in your dashboard and your inbox, with the conversation that led to them.

Analytics & knowledge gaps

The Analytics tab shows how the assistant is doing over the last 7, 30 or 90 days.

Usage and quality

Widget views, unique visitors, questions asked, visitor ratings, and how many answers came from your docs versus general AI knowledge.

Knowledge gaps

Starter+
Every question the assistant couldn't answer from your content, so you know exactly what to add next. New gaps also arrive in a daily email digest.

Troubleshooting

The widget doesn't appear on my site
  • Make sure the snippet is on the page you're viewing and sits just before </body>.
  • Check that data-id and data-key match the snippet in your dashboard exactly.
  • If you've set allowed domains in widget settings, your site's domain must be on the list (subdomains are included).
  • The widget doesn't run on localhost. Test on a deployed site, or use "Test it live" in your dashboard.
  • Open your browser's developer console and look for messages starting with "Qurius AI".
Answers are vague or wrong
  • Check knowledge gaps to see which questions it's missing, then add FAQs for them.
  • Make answers specific. "Plans start at $29/month" beats "We have flexible pricing".
  • If your website changed, run a fresh crawl so the assistant isn't using old content.
Visitors see a message-limit notice
You've used this month's messages for your plan. We email you at 80% and again when this happens. On paid plans, buy extra messages ($10 per 1,000) or turn on automatic top-up in Settings to restore answers right away. On any plan you can upgrade, or wait for your allowance to reset on the 1st of next month.

Get help

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Instant answers about setup, features and pricing.

Talk to us

Stuck on an install or need a custom integration? We usually reply within one business day.

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